At R&M
Int’l Corp., your satisfaction
in our
products is our first concern.
www.randm.us is at your service 24
hours a day, 365 days a year. You can
email us at sales@randm.us
If you prefer talking to a
customer service representative call
1-800-401-0101 during our Customer Service hours, Monday - Friday 10 a.m.
to 4 p.m. Eastern Time.
Security &
Safety: To take the worry out of using your credit card to order
through the web, www.randm.us uses a Secure Server Technology (SSL), which
encrypts your credit card information so that it cannot be read as it travels
over the Internet. This means the characters are scrambled, making it
impossible for a third party to intercept your personal information.
Shipping & Handling
Charges: Effective 01
July 2008
|
Actual Freight Charges will be
billed on Wholesale Orders
|
|
Consumer Orders Shipping and Handling Charges as listed below:
|
|
$ Value of Product
|
Shipping |
|
From |
To |
|
|
$0.00 |
$10.00 |
$7.95 |
|
$10.01 |
$20.00 |
$9.95 |
|
$20.01 |
$30.00 |
$10.95 |
|
$30.01 |
$50.00 |
$11.95 |
|
$50.01 |
$75.00 |
$13.95 |
|
$75.01 |
$100.00 |
$14.95 |
|
$100.01 |
$120.00 |
$16.95 |
|
$120.01 |
$140.00 |
$17.95 |
|
$140.01 |
$150.00 |
$19.95 |
|
$150.01 |
$170.00 |
$20.95 |
|
$170.01 |
$190.00 |
$21.95 |
|
$190.01 |
$250.00 |
$23.95 |
|
OVER $300.00 |
FREE |
|
* In US Dollars
|
|
Orders are generally shipped in 4
working days.
Shipments to AK & HI and foreign
countries are sent by Air Parcel Post and are subject to higher
postage costs.
Excessively heavy items (i.e.
Marble, Porcelain, Ceramic, and Pie Weights) are also subject to
higher shipping costs.
|
Wholesale Terms and Conditions
Back Orders: Back orders for less than $20.00
are normally cancelled.
Claims: All claims for freight damage must be made directly
with the carrier. Shortages or errors must be reported to R&M Int’l Corp.
within 7 days of receipt of merchandise. Call us toll free at 800-401-0101.
Ordering: To receive Wholesale Pricing, our minimum order amount is $100.00 –
orders less than $100.00 MAY be accepted subject to a $10.00 “below minimum”
service fee.
Pricing: Prices are subject to change without
notice.
Returns: Return of merchandise must be authorized in advance.
Merchandise returned without authorization will be refused. Authorized returns
are subject to a 15% restocking charge.
Shipping: Most in-stock orders are shipped in
7-10 business days. Items ordered together will not necessarily be shipped
together. If an item is temporarily out of stock, we’ll notify you of an
anticipated delivery date. All orders are shipped F.O.B. our warehouse by best
way, generally UPS Ground, unless you specify otherwise.
Standard Pack: Cookie Cutters must be ordered in
multiples of our standard packs. For other products, we appreciate your
cooperation in ordering multiples of our standard packs.
Consumer Terms and Conditions.
Back Orders: Back orders for less than $20.00
are normally cancelled.
Shipping: All orders are shipped F.O.B. our
warehouse by best way, generally UPS Ground or United States Post Office,
unless you specify otherwise.
Claims: All claims for freight damage must be made directly
with the carrier. Shortages or errors must be reported to R&M Int’l Corp.
within 7 days of receipt of merchandise. Call us toll free at 1-800-401-0101.
Returns: Return of merchandise must be authorized in advance.
Merchandise returned without authorization will be refused. Authorized returns
may subject to a restocking charge.
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